Water PNG Limited delivers safe, reliable water and sanitation services to communities across Papua New Guinea — because every person deserves access to life's most essential resource.
Water PNG Limited was established under the National Water Supply and Sewerage Act of 1982 and has grown to become Papua New Guinea's primary water and sanitation authority — serving communities from Port Moresby to Kainantu, Kimbe to Lae.
From our origins as the National Water Supply and Sewerage Board in 1987, through our rebranding as Water PNG in 2010, to corporatisation as Water PNG Limited in 2017 — we now operate across 23 service centres nationwide. Our work spans water treatment, distribution networks, sewerage management, customer services, and major infrastructure investment partnerships with the World Bank and Asian Development Bank.
Continuous investment in infrastructure and processes to deliver reliable, high-quality service.
Rigorous standards aligned with national regulations and international best practice.
Engaging with the communities we serve to understand their needs and earn their trust.
From connecting to our network to managing your account, Water PNG makes it easy to access the services you need — online or in person.
Apply for a residential water connection to your property. Our team handles the survey, installation, and meter fitting.
Pay your water bill securely online or at any of our authorised payment centres across Papua New Guinea.
Spotted a burst pipe or unusual water loss? Report it immediately and our field crews will respond within 24 hours.
Estimate your upcoming water bill based on your meter readings and approved tariff rates — no surprises.
Access all official Water PNG application forms, terms and conditions, policy documents, and trade waste guidelines.
Stay informed about planned maintenance and emergency outages in your area. Subscribe for SMS and email notifications.
Businesses discharging trade waste into the sewerage system must obtain an approved Trade Waste Agreement.
Large-volume water supply solutions for commercial developments, construction sites, and industrial facilities.
Dedicated account management for businesses with multiple connections, custom billing cycles, and reporting.
Regular water quality monitoring across our network ensures every tap delivers water that meets national health standards.
GIS-based mapping of water mains, sewer lines, and infrastructure assets across all our operating districts.
From World Bank-funded upgrades to community bore installations, our project pipeline spans every corner of Papua New Guinea.
Active
Rehabilitation of the Nonga water supply system — upgrading pump stations, storage facilities, and the distribution network to restore reliable service.
Active
Fitout and commissioning of Bore 2 to supplement Kokopo's water supply, increasing production capacity and distribution reliability across the township.
Ongoing
Laying 1,400m of reticulation main and associated works to address low pressure and supply water to new industrial customers in the Lae industrial corridor.
ADB / World Bank
Developing a new water supply system for Papa-Lealea, Metago, and nearby villages impacted by the PNG LNG gas project — restoring safe water access to affected communities.
PIP / World Bank
Delivering piped drinking water to Tari, Wau, Bulolo, Aitape, Ialibu, Minj, Pangia, and Kupiano — bringing safe water to communities for the first time.
Completed
Potable drinking water delivered to Kainantu District Town and surrounding villages — serving approximately 8,000 people with reliable, treated water for the first time.
Completed
Potable drinking water delivered to the Yangoru District Township and nearby communities — approximately 3,000 people now have access to safe, treated water.
Completed
Civil infrastructure upgrades to the Kundiawa wastewater treatment plant, ensuring sewerage effluent meets PNG regulatory and environmental discharge standards.
Every drop that flows through our network is continuously monitored, treated, and tested to meet Papua New Guinea's national drinking water standards. We publish our water quality results because transparency builds trust.
Water supply will be interrupted for maintenance on the Gerehu pump station. Service will be restored by noon.
Emergency repair of a burst main on Butibam Road has been completed. Full service restored to all affected areas.
Valve replacement works on the Kokopo main transmission line. Partial pressure reduction expected during works.
All Water PNG official documents in one place — downloadable instantly in PDF format.
Required for any entity seeking to operate a private water supply under the Water PNG licensing framework.
Technical requirements and specifications for water supply connections, infrastructure standards, and approval criteria.
Standard customer survey form used to gather feedback on Water PNG service quality and customer satisfaction across residential connections.
Adapted survey form for schools, hospitals, government offices, and other institutional water users seeking Water PNG services.
Comprehensive policy covering trade waste discharge regulations, trade waste agreements, permit requirements, pre-treatment obligations, and fee schedules for businesses discharging into the sewerage system.
The primary legislation governing water supply and sewerage services in Papua New Guinea, including Water PNG's regulatory mandate over private water systems.
Audited financial statements for Water PNG Limited's regional operations for the year ended 31 December 2018, prepared in accordance with PNG accounting standards.
Audited financial statements for Water PNG's Port Moresby operations for the year ended 31 December 2018, covering NCD water and sewerage service delivery.
Official Water PNG job application form required for all vacancy submissions. Complete and return with your CV and supporting documents.
Full position description for the Lead Electrical Engineer role based in Port Moresby Regional Operations, including responsibilities, qualifications, and application instructions.
Community
Water PNG has issued an urgent call for the estimated 11,650 disconnected customers in Lae to come forward, pay their outstanding bills, and reconnect. The company — which supplies around 30,000 kilolitres daily — has also established public handwashing stations across the city in response to COVID-19.
Read full story →
Regulatory
The Independent Consumer and Competition Commission has approved Water PNG's merger with Eda Ranu, consolidating Port Moresby's water services under a single national authority.
Read more →
Infrastructure
A 2.9km UPVC pipeline extension in Kimbe has been successfully commissioned, connecting over 100 new households to treated water — with monthly sales growing more than 50% since works began.
Read more →Water PNG is a diverse team of engineers, scientists, field crews, administrators, and community liaisons united by a common purpose: ensuring Papua New Guinea has safe water for generations to come.
Supported & funded in partnership with
Whether you have a billing question, need to report an issue, or want to connect a new property — our customer service team is ready to assist.
Twin Merlion Business Centre
Gordons, Cobon Street
Geauta Drive
PO Box 2779, Boroko
National Capital District, PNG
For emergency leaks and burst mains, call our 24-hour hotline: +(675) 303 1600
